minor dot-four-dot-one updates for some of the Apple platform patch the Spring releases. Second beta for the dot-five updates.

The Australian X World and /dev/world conferences have updated their pages. I have also updated my list of Mac Admin conferences.

📸 Focus

Surveying the Mood

Today is the submission deadline for the SixColors Apple in the Enterprise report. I have decided to not submit responses this year.

There was a brief moment where I felt motivated to spend some time on it. I opened my notes and comments from last year. I have been burnt often enough by unstable networks, sites, and browsers to enter and edit large amounts of text in a browser window. Also, it feels useful to refer to my own notes of the previous year.

I know and appreciate that Jason Snell and the other people involved put a lot of effort into gathering and processing the data. I have heard that "certain people at Apple" read the results diligently. Nevertheless, my brief enthusiasm for the questionnaire was quenched quickly.

As an example: my response for last year's survey to the first question "Enterprise Programs" was:

Apple is cautiously expanding the scope and functionality of Declarative Device Management. The progress is encouraging, but the limited scope does not yet address most of the challenges with current MDM protocol. Apple Business Essentials and the attached services of expanded iCloud and AppleCare are still limited to US only. MacAdmins can still not manage subscriptions and in-App-Purchases from the App Store. The direction the Apple is moving is encouraging, and the caution is definitely warranted, but it is still too early to be excited.

You can compare that to my response in the 2023 report card and my 2022 response. They all read very similar. The other questions show a similar progress, or lack thereof.

I do not actually blame Apple for moving slow on Enterprise features. Many professionals working in the Apple eco-sphere agree that moving slower and more deliberate in introducing changes would be beneficial for all Apple platforms. Even though there are definitely areas that Apple has neglected for years and no progress is in sight (App Store, VPP), there are areas that Apple is actively improving and building on.

If my replies don't change by much over years, then the problem is with the questions. The topics are vague and overlapping and the wall of responses shows that respondees all have widely different interpretations of each topic. Individuals answer to specific issues in different topics. The stated goal is to intentionally keep the topics vague, because their meaning will shift over the years. But this just muddles and waters down the responses and scores.

Fewer and more clearly defined topics would be an improvement. Instead, the survey has increased the number of questions.

In addition, since Jason Snell is not an expert in the field of using Apple devices in the Enterprise (and doesn't claim to be), he opens up the survey to the public. This results in fairly large number of responses (128 responses in 2024, compared to the "hand selected" group of 59 for Six Colors' general Apple Report Card, a huge, un-curated, wall of text for the responses and the scores rarely change by more than one or two decimals.

With the report card now in its fifth year, the data yields trends and I can see how they might be useful. But I believe there has to be a better way for "certain people at Apple" to gage the consensus among professionals deploying Apple devices on scale. There are so many channels of, well, "feedback" they want us to use, and this is the one that carries weight?

Like, they totally should read this news summary! (If you know someone at Apple or elsewhere, please tell them to subscribe...)

Or maybe I am just rationalizing not participating...

(Ok, now I feel bad... I'll go and at least fill out the scores...)

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